Turnkey Services for Cottage Owners
Com A Casa is committed to providing comprehensive professional management and maintenance services covering all aspects of short-term property rentals while ensuring an unforgettable experience for tenants. Our services are varied and flexible to meet your needs, whether for full management with a turnkey service or à la carte services.
Personalized services for chalet management and maintenance.
At Com A Casa, we strive to build a trusting relationship with chalet owners through quality management and maintenance services. We set ourselves apart by offering personalized, local service.
Ad Creation
We design listings to highlight your chalet’s unique features. Our service includes crafting compelling descriptions to captivate travelers. Listing creation also covers professional photography for marketing purposes, along with seasonal updates and new photos reflecting changes to your property.
Promotion of your listing
We handle the listing management of your chalet across various rental platforms (Airbnb, WeChalet, Chalets au Québec, Com A Casa website, etc.) and on social media. We are always on the lookout for new platforms to expand the reach for our clients!
Communication with Tenants
From A to Z, Com A Casa handles all communications with your tenants. Whether it’s for an inquiry, a reservation, arrival, departure, or a request during the stay, we respond quickly to make the tenants’ experience memorable. We aim to achieve the best rating during evaluations and inspire your visitors to want to stay in your chalets again.
Payment Management
Through our management platform, we ensure secure and automated payment processing. Our payment management platform is equipped with a dashboard that provides an overview of transactions. Transparency is a priority in all our interactions with you!
Housekeeping and Other Services
Com A Casa ensures the management and coordination of the maintenance of your chalet through our teams. When a breakdown occurs, we inform you promptly and work with you to explore solutions to implement.
Restocking of Products
We take care of the inventory of products required for the rental and restocking of these items. Together, we will work to optimize the visitors’ experience.
What are the next steps to start renting my cottage?
The first step is a meeting between you and the Com A Casa team. We will visit your second home to present our services, understand your needs, and tour your property. Then, we will proceed with reading and signing the contract, which will outline the selected services and associated management fees.
The steps for marketing your chalet will then be initiated:
- Permit request
- Photo shoot
- Creation of the listing
- Online posting through our management platform.
- Pricing strategy
Communication and transparency are present at all times, it’s essential for us.
Contact
Frequently asked questions
Can I keep using my chalet for my personnal use or to host my loved ones?
Yes, of course. This is one of Com A Casa’s objectives: to fully enjoy your chalet while generating income. You just need to contact us to adjust the availability calendar accordingly. However, if a booking is already on the calendar, for the sake of professionalism, it is important to respect the tenant’s stay.
What should I do with my personal belongings?
We have several solutions to offer you to prepare your chalet for short-term rental while prioritizing the security of your personal belongings. For example, you can use locked storage cabinets to keep your personal items inaccessible to travelers.
How can I reassure my neighboors about the approach?
Being residents of the Vallée-de-la-Gatineau ourselves, our rental management company offers a local service. We are familiar with the realities of our area, able to respond quickly, and we maintain regular communication with tenants.
Feel free to provide our contact details to your neighbors in case of any issues or questions.
Do you also offer services to cottage owners that do not rent their property?
Yes, we also offer a service package specifically designed to provide cottage owners with all the necessary services to enjoy a hotel-quality experience in their own cottage. We go the extra mile to offer you exceptional service and ensure optimal maintenance of your cottage. This package includes regular inspections of your cottage, complete coordination of seasonal maintenance, and housekeeping coordination tailored to your needs. From installing your dock to winterizing your cottage, coordinating cleaning between uses, and even receiving packages, we take care of everything!